At Littlebird, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving it to request a return or exchange. We will do our best to resolve the issue to your satisfaction.
Please note that we cannot accept returns or exchanges for the following items:
- Personalized or custom products
- Sale or clearance items
- Products that have been used, washed, or damaged
To initiate a return or exchange, please email us at email@example.com with your order number and a brief explanation of the issue. We will provide you with further instructions on how to proceed.
If you receive a damaged or defective product, please contact us immediately so we can arrange for a replacement or refund. We may ask you to provide photos of the damage to help us improve our quality control processes.
Please note that we cannot provide refunds for shipping fees, and you will be responsible for the cost of return shipping unless the product was damaged or defective.
Thank you for choosing Littlebird, and we hope you and your little one enjoy our products!